FAQ
Q: What is the average shipping time?
Once shipped, the average delivery time is 7-15 business days, depending on where in the world you are located.
Q: Is there a processing time?
Yes. The processing time for orders is usually 1-3 business days. We may be running under minor delays due to the high volume of orders we are receiving, so if you do not receive your tracking information within 1-3 days, please do not worry.
Q: What do I do if I ordered the wrong goods?
If you ordered the wrong goods, please reach out to our customer support team at support@miasmusthaves.com. If your goods has already been shipped out, we can't guarantee that we'll be able to ship you the correct one.
Q: What type of payment methods are accepted?
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
Q: Do you ship world-wide?
Yes! We offer shipping to most countries around the world :)
Q: How can I find my tracking number?
Easily! Once your order is shipped, you will receive a shipping update email with your tracking number.
Q: What if my order comes in damaged?
Contact us ASAP! If your order comes in damaged in any way, shape, or form, please do not hesitate to contact our support team so we can make it right.
Q: I have entered an out-dated, or incomplete address. What should I do?
If you think you have provided the wrong address, please get in contact with our support team as soon as you can.
Q: What if I couldn't find my question?
If your important question was not answered, please don't hesitate to contact our support team at support@miasmusthaves.com, as we would love to further assist you with anything you need!
Q: WILL I HAVE TO PAY ANY ADDITIONAL TAXES ON MY ORDER IF I’M LOCATED OUTSIDE OF THE US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Q: Are there any discount codes for people who read the whole FAQ page?
Of course! Use code MIASMUSTHAVES for 10% of your order.